Ask for help with a specific website task
Describe what you need done and on which website. What ThreadWise can do depends on the site, the connection, and the access and approvals your agency allows.
ThreadWise / Browser assistance
Get help with work on supported websites.
Ask ThreadWise to help with a specific website task. Watch the work and take over when a step needs your attention.
Browser activity
◇ portal.lakeviewproperty.example
Tenant portal
Insurance requirements for your workshop
Tenant: Juniper Ridge Fabrication
- Current general liability coverage
- Lakeview Property Group as certificate holder
- Workshop address in the description
Task: find the landlord’s insurance requirements
◷ Reviewing the tenant portal
Take controlStopReplay when available
What you can do
Watch and take control
Follow browser activity and take control to sign in or another step that needs a person. Return control when you are ready to continue.
Check what happened
Review the activity and watch a recording when one is available. A recording must have been captured successfully and still be available under your agency’s retention settings.
Put it to work
Browser assistance in practice
A team member asks the assistant to find the landlord’s insurance requirements in a tenant portal for Juniper Ridge Fabrication’s new workshop. They can watch the work and take control when needed.
What you need to use it
Your agency needs access to ThreadWise browser tasks, and you need access to the chat or workflow requesting the work. The website must be supported; its login requirements and how it works can limit what ThreadWise can do.
The assistant companion
The Chrome companion puts your assistant beside the browser you already use. Additional website controls are still being tested; what is available depends on the extension version and your agency’s setup.
For website tasks, ThreadWise opens a separate browser where you can watch and take over. The companion puts the assistant beside the browser you already use.
Keep the work connected.
Start with the work