Two policies. A lot of details to work through.
A renewal arrives, and the account manager needs to understand how it differs from the expiring policy. The declarations are a starting point, but limits, deductibles, and exclusions also need attention before the client conversation.
ThreadWise helps compare the documents and pull out changes for review. Your team brings its knowledge of the account and decides what those differences mean for the insured.
Build the comparison around your agency’s review.
Start with the policies you want to compare and the checks your team normally makes. Build the workflow around that process, with a clear point for an account manager to review the prepared work.
Bring the policies and context
Identify the documents being compared and the account details your team needs. Include the agency’s review instructions and any specific questions about the renewal.
Pull out the changes
Compare coverage, limits, deductibles, and exclusions. Bring the differences together so the account manager has a useful starting point for checking the policy.
Review before the conversation
Check the prepared comparison against the policy documents. Decide what needs clarification, what to raise with the carrier, and what to discuss with the insured.
Keep the coverage decisions with your team.
Finding a difference and deciding whether it matters are different parts of the job. Your account manager still needs to consider the client’s operations, the rest of the policy, and the agency’s own review standards.
For example, a renewal may show a different deductible or limit. The comparison gives the account manager something specific to check before asking the carrier a question or preparing the client discussion.
- Are these the correct policy versions and terms?
- Do the prepared differences agree with the source documents?
- Does anything need clarification from the carrier?
- Who reviews the work before it reaches the insured?
Start with one familiar policy comparison.
Choose a request your team already knows how to handle. Walk through the documents, your checking procedure, and the handoff to the account manager. That gives us a concrete process to discuss and your team a way to judge whether the prepared work is useful.
The setup depends on your documents, connected tools, and review requirements. Use fictional or appropriately redacted examples for an initial discussion.
Questions about this workflow
Is policy comparison the same as a complete policy check?
A comparison identifies differences between documents. Your agency’s policy checking process may include other checks against the application, client requirements, or agency standards. We discuss those steps when defining the workflow rather than assuming a comparison completes the entire review.
Can we use our own review procedure?
Your agency’s procedures and review requirements are the starting point. We discuss the documents, instructions, tools, and approvals the process needs before agreeing on the workflow.
Does ThreadWise decide which coverage the client should carry?
Your insurance professionals make the coverage decisions and handle the client conversation. ThreadWise helps prepare the comparison for their review.