Honest, real-time status for the ThreadWise platform. Every customer environment runs in isolation, so a per-customer incident on one environment doesn't affect others — but shared infrastructure events appear here when they happen.
This page is currently a static placeholder. We're integrating a third-party status provider (likely Statuspage or BetterStack) so historical uptime, real-time component health, scheduled maintenance, and incident history are all live and verifiable. Until that's wired up, this page reflects current operational status as known at last deploy — and active customer environments receive incident notifications directly through the in-product banner and email.
Document parsing, field extraction, and intake workspace.
Carrier quote normalization and comparison workspace.
Gap analysis and coverage review workspace.
Proposal generation and delivery workspace.
REST API, webhook delivery, and SDK endpoints.
Bidirectional sync with Applied Epic, AMS360, EZLynx, and HawkSoft.
If you're a customer experiencing an issue, the fastest path is the in-product support widget — it routes to an on-call engineer with full context on your environment. For everyone else, email below and we'll respond within an hour during business hours.